Proactive Customer Service

Answer

Brett Curry and Kristin Keys discuss how Baseball Lifestyle scaled by prioritizing proactive, 'above and beyond' customer experiences post-purchase.

Source: How Baseball Lifestyle Grew from $2M to $150M with Customer Experience on eCommerce Evolution.

Top episodes

1. 1. How Baseball Lifestyle Grew from $2M to $150M with Customer Experience

   eCommerce Evolution

   Brett Curry and Kristin Keys discuss how Baseball Lifestyle scaled by prioritizing proactive, 'above and beyond' customer experiences post-purchase.

2. 2. Time to KILL IT with Your Subscriptions on Shopify 🔥. w/ Matthew Holman from Subscription Prescription

   Shopify1Percent

   Matthew Holman explains how to evolve Shopify subscriptions through proactive communication and better portal utilization to reduce churn.

3. 3. Ep 123: AKNF - Performance Customer Service with Maia and Raven

   DTC Podcast

   Maia and Raven from Pilothouse break down performance customer service and the strategic shift from reactive to proactive support.

← Search again on AskThePods