Focuses entirely on customer surveys for Shopify growth, highlighting post-purchase survey questions and zero-party data collection.
Focuses entirely on customer surveys for Shopify growth, highlighting post-purchase survey questions and zero-party data collection.
Explores human-obsessed CRO and using post-purchase surveys to understand why customers buy and where the funnel is losing revenue.
Matt Van Swol discusses unlocking revenue through customer listening, specifically comparing post-purchase and post-cancellation survey strategies.