Hosts Jimmy Kim and Chase Dimond discuss turning first-time buyers into repeat customers using automated email and SMS post-purchase flows.
Hosts Jimmy Kim and Chase Dimond discuss turning first-time buyers into repeat customers using automated email and SMS post-purchase flows.
A deep dive into the 'Retention Bootcamp' focusing on the post-purchase experience and building a personalized customer journey to drive repeat orders.
Amazon expert Michael Kaufman explains how to use the post-purchase process to scale an e-commerce business and improve customer retention.