A retrospective look at 2020, analyzing how COVID-19 created a 'new reality' for retail operations and consumer behavior.
A retrospective look at 2020, analyzing how COVID-19 created a 'new reality' for retail operations and consumer behavior.
The CEO of the National Retail Federation reviews the state of retail following the 2021 pandemic waves and projects the industry's future for 2022.
Wharton Professor Barbara Kahn compares the COVID-19 retail impact to the Great Recession, analyzing shifts in digital transformation.