Jonathan D'Ambrosio and Jackie Pomposelli discuss building strong companies through operational excellence, SOPs, and the discipline required for successful onboarding and retention.
Jonathan D'Ambrosio and Jackie Pomposelli discuss building strong companies through operational excellence, SOPs, and the discipline required for successful onboarding and retention.
Karly Craig, COO of Mini Katana, joins the show to discuss streamlining operations, fulfillment, and the role of operational excellence in scaling an e-commerce brand.
Ann Sieg shares golden rules for scaling, focusing on the discipline of operations management and the importance of measuring and learning to build solid systems.