Omnichannel Retail Future

Answer

Warby Parker’s Sandy Gilsenan discusses how the brand is redefining the customer journey through a seamless omnichannel retail strategy.

Source: 392. How Warby Parker is redefining retail and customer experience on Retail Gets Real.

Top episodes

1. 1. 392. How Warby Parker is redefining retail and customer experience

   Retail Gets Real

   Warby Parker’s Sandy Gilsenan discusses how the brand is redefining the customer journey through a seamless omnichannel retail strategy.

2. 2. FIGS' CEO and Co-Founder on Why Now is the Time to Open Stores

   Total Retail Talks

   FIGS CEO Trina Spear explains the strategic importance of opening physical stores to complement a DTC brand's digital presence in the modern retail landscape.

3. 3. 315. The path to unified commerce with The Vitamin Shoppe’s Andrew Laudato

   Retail Gets Real

   The Vitamin Shoppe’s Andrew Laudato discusses the evolution from omnichannel to unified commerce and the digital transformation of heritage brands.

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