Omnichannel Retail Future

Answer

Warby Parker's Chief Retail Officer Sandy Gilsenan discusses reshaping the customer journey through integrated online and offline channels.

Source: 392. How Warby Parker is redefining retail and customer experience on Retail Gets Real.

Top episodes

1. 1. 392. How Warby Parker is redefining retail and customer experience

   Retail Gets Real

   Warby Parker's Chief Retail Officer Sandy Gilsenan discusses reshaping the customer journey through integrated online and offline channels.

2. 2. How To Set Trends and Build Brand Loyalty With NUDESTIX

   Shopify Masters

   Taylor Frankel of NUDESTIX explains how to maintain brand relevance and build loyalty through a seamless omnichannel strategy.

3. 3. FIGS' CEO and Co-Founder on Why Now is the Time to Open Stores

   Total Retail Talks

   FIGS' CEO Trina Spear explains the strategic importance of opening physical stores to enhance the omnichannel and 'phygital' experience.

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