Sara Griffin of Saks OFF 5th discusses the launch of their tender-neutral omnichannel loyalty program and the role of personalization and CRM integration.
Sara Griffin of Saks OFF 5th discusses the launch of their tender-neutral omnichannel loyalty program and the role of personalization and CRM integration.
Explores eight successful Shopify loyalty programs, specifically highlighting in-store rewards and strategies for omnichannel engagement.
Focuses on customer loyalty in the new eCommerce landscape, specifically addressing how to ensure integrated loyalty across all touchpoints.