Gregoire Baret, Aldo's Head of Omnichannel, explains the design of seamless consumer journeys and the integration of online and offline touchpoints.
Gregoire Baret, Aldo's Head of Omnichannel, explains the design of seamless consumer journeys and the integration of online and offline touchpoints.
Total Retail reveals the strengths and weaknesses of 100 retailers' omnichannel strategies and the move toward integrated commerce experiences.
Retail analyst Nikki Baird explores the future of omnichannel retail, focusing on unified commerce and new shopper behaviors like curbside pickup.