Omnichannel Customer Support

Answer

Learn to optimize peak season service using human touch and automation. Features Jordan Brown of Omnie Integrated Services on managing evolving digital channels.

Source: How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown on Ecommerce Coffee Break.

Top episodes

1. 1. How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown

   Ecommerce Coffee Break

   Learn to optimize peak season service using human touch and automation. Features Jordan Brown of Omnie Integrated Services on managing evolving digital channels.

2. 2. How to grow revenue with customer support (featuring Gorgias)

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Dillon Duchesne from Gorgias explains how to turn customer support into a revenue generator by adopting a unified presence across social, SMS, and email.

3. 3. How To Set Trends and Build Brand Loyalty With NUDESTIX

   Shopify Masters

   NUDESTIX cofounder Taylor Frankel discusses building brand loyalty through a seamless omnichannel strategy across online and physical retail.

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