Jordan Brown discusses optimizing peak season customer service by moving from siloed multi-channel support to an integrated human and automated approach.
Jordan Brown discusses optimizing peak season customer service by moving from siloed multi-channel support to an integrated human and automated approach.
NUDESTIX cofounder Taylor Frankel explains how to build brand loyalty and authentic communities through a seamless omnichannel strategy across online and physical retail.
Louis Lavedan from Gorgias explores automated customer support and how a consistent omnichannel presence across various touchpoints removes friction for customers.