Focuses on optimizing customer service through human touch and automation, moving from siloed multi-channel setups to integrated omnichannel experiences.
Focuses on optimizing customer service through human touch and automation, moving from siloed multi-channel setups to integrated omnichannel experiences.
Louis Lavedan from Gorgias explains how to build a successful omnichannel support strategy and use automation to streamline customer service for Shopify stores.
Explores how to grow revenue through customer support using tools that unify social media, email, SMS, and chat into a single management system.