Omnichannel Customer Service

Answer

Explores optimizing customer service during peak seasons using integrated omnichannel solutions and automation.

Source: How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown on Ecommerce Coffee Break.

Top episodes

1. 1. How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown

   Ecommerce Coffee Break

   Explores optimizing customer service during peak seasons using integrated omnichannel solutions and automation.

2. 2. Driving Profits Through Customer Service with eDesk’s Gareth Cummings

   eCommerce MasterPlan

   Discusses how AI-powered helpdesks like eDesk enable omnichannel support to drive revenue and improve customer satisfaction ratings.

3. 3. How to grow revenue with customer support (featuring Gorgias)

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Dillon Duchesne from Gorgias explains how to use omnichannel customer support to grow revenue and manage unified presence across all touchpoints.

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