Omnichannel Customer Journey

Top 3 podcast episodes answering this question on AskThePods · omnichannel customer journey mapping.

Answer

Mary Beth Laughton, EVP of Omni Retail at Sephora, explains how the beauty giant integrates digital and physical assets to create a unified, high-performing brand experience.

Source: Stores, Mobile Helping to Drive Sephora's Omnichannel Success on Total Retail Talks.

Top episodes

  1. 1. Stores, Mobile Helping to Drive Sephora's Omnichannel Success

    Total Retail Talks

    Mary Beth Laughton, EVP of Omni Retail at Sephora, explains how the beauty giant integrates digital and physical assets to create a unified, high-performing brand experience.

  2. 2. BigCommerce on the compounding results of omnichannel marketing

    Hit Subscribe | The subscription ecommerce podcast by Recharge

    Matt Dornfeld from BigCommerce explains the compounding results of omnichannel marketing and how to maintain a consistent brand experience across diverse customer touchpoints.

  3. 3. Ep 135: Nestle's Orchid Bertelsen on Strategies that Scale Across 30+ Brands (And the Metaverse)

    DTC Podcast

    Nestle's Orchid Bertelsen discusses scaling strategies across 30+ brands, emphasizing seamless customer journeys and direct consumer relationships.

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