Omnichannel Customer Experience

Answer

Best Buy explores experiential retail and integrated customer experiences across physical and digital channels using AI and shop-in-shop models.

Source: Best Buy’s bet on Meta Ray Bans and shop-in-shops on Modern Retail Podcast.

Top episodes

1. 1. Best Buy’s bet on Meta Ray Bans and shop-in-shops

   Modern Retail Podcast

   Best Buy explores experiential retail and integrated customer experiences across physical and digital channels using AI and shop-in-shop models.

2. 2. How To Set Trends and Build Brand Loyalty With NUDESTIX

   Shopify Masters

   NUDESTIX cofounder Taylor Frankel discusses building brand loyalty through authentic community and a seamless omnichannel strategy across online and physical retail.

3. 3. FIGS' CEO and Co-Founder on Why Now is the Time to Open Stores

   Total Retail Talks

   FIGS CEO Trina Spear explains why the DTC brand is expanding into physical stores to create a unified 'phygital' customer experience.

← Search again on AskThePods