Jordan Brown discusses optimizing customer service by moving from siloed communication channels to an integrated omnichannel approach using human touch and automation.
Jordan Brown discusses optimizing customer service by moving from siloed communication channels to an integrated omnichannel approach using human touch and automation.
NUDESTIX co-founder Taylor Frankel shares insights on maintaining brand relevance through omnichannel strategies and authentic community building.
Christina Chonody explains how Hestan uses content and plain text email within an omnichannel framework to maintain high customer retention.