Off-Price Retail Strategy

Answer

Rob Brooks, CEO of Saks OFF 5TH, explains how the luxury off-price retailer is adapting its strategy for the digital age and building customer loyalty.

Source: 343. How Saks OFF 5TH is crafting customer-centric experiences on Retail Gets Real.

Top episodes

1. 1. 343. How Saks OFF 5TH is crafting customer-centric experiences

   Retail Gets Real

   Rob Brooks, CEO of Saks OFF 5TH, explains how the luxury off-price retailer is adapting its strategy for the digital age and building customer loyalty.

2. 2. Century 21's Larry Mentzer and Judy Duzich on driving the store's comeback

   The Glossy Podcast

   Century 21 leaders discuss the brand's resurrection and the specific operational mechanics of the off-price retail model in a post-pandemic market.

3. 3. 255. Inside Saks OFF 5TH’s digital strategy

   Retail Gets Real

   Paige Thomas, former CEO of Saks OFF 5TH, details the company's shift toward a robust digital business and the nuances of high-end off-price retail.

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