New Customer Acquisition Vs. Retention

Top 3 podcast episodes answering this question on AskThePods · balancing customer acquisition and retention.

Answer

Thomas Lalas explains how to achieve an 85% repurchase rate and why retention is more profitable than constant acquisition.

Source: EP 40: How to Double Your Customer Repurchase Rate in 2025 on Send It!.

Top episodes

  1. 1. EP 40: How to Double Your Customer Repurchase Rate in 2025

    Send It!

    Thomas Lalas explains how to achieve an 85% repurchase rate and why retention is more profitable than constant acquisition.

  2. 2. Ep 484: How to Track Lifecycle Metrics, Not Just Revenue with Jordan Gordon from Pilothouse and The World's Best Email and Retention Podcast

    DTC Podcast

    Jordan Gordon discusses tracking lifecycle metrics and balancing loyalty strategies against new customer acquisition efforts.

  3. 3. Why Retention is the new Acquisition | #163 Danielle Butera

    Ecommerce Coffee Break

    Danielle Butera discusses the shifting trend where retention is becoming the primary growth lever for ecommerce businesses.

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