Net Promoter Score

Top 3 podcast episodes answering this question on AskThePods · measuring customer loyalty.

Answer

Learn how to transform subscribers into brand advocates using referral programs and NPS tracking to drive e-commerce growth.

Source: EP 47: Building a Referral and Rewards Program: Turning Subscribers into Advocates on Send It!.

Top episodes

  1. 1. EP 47: Building a Referral and Rewards Program: Turning Subscribers into Advocates

    Send It!

    Learn how to transform subscribers into brand advocates using referral programs and NPS tracking to drive e-commerce growth.

  2. 2. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

    Send It!

    Retention experts explore five 'sleeping' channels for 3-10x higher retention, utilizing NPS to measure customer satisfaction.

  3. 3. Tools for Collecting Market Research & Community Feedback

    Shopify Masters

    August founder Nadya Okamoto shares her favorite tools for market research and community feedback, featuring NPS as a vital loyalty metric.

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