Jimmy Kim and Chase Dimond discuss building referral programs that turn subscribers into advocates using NPS as a key metric for loyalty.
Jimmy Kim and Chase Dimond discuss building referral programs that turn subscribers into advocates using NPS as a key metric for loyalty.
August founder Nadya Okamoto shares her favorite tools for collecting market research, including the use of Net Promoter Scores to deliver products customers love.
Fiona Stevens from LoyaltyLion joins to explain how to scale Lifetime Value and use NPS to measure customer loyalty for Shopify stores.