Steve Chou discusses the optimal Shopify store setup, focusing on a minimal set of essential apps to maximize efficiency and customer service performance.
Steve Chou discusses the optimal Shopify store setup, focusing on a minimal set of essential apps to maximize efficiency and customer service performance.
A deep dive into how customer support teams can drive revenue, featuring Dillon Duchesne from Gorgias, the leading Shopify customer support app.
Christina Ebersole and Amit RG from Richpanel discuss scaling customer support from $5M to $30M and the importance of data-driven support decisions.