Saks CEO Marc Metrick discusses the brand’s strategy for the modern luxury consumer, focusing on curation and personalization.
Saks CEO Marc Metrick discusses the brand’s strategy for the modern luxury consumer, focusing on curation and personalization.
Oliver Chen of Cowen explores how the pandemic accelerated luxury retail's evolution and the operational strategies brands are using to adapt.
Scott Emmons, head of Neiman Marcus's innovation lab, discusses how the legacy luxury retailer innovates to anticipate customer needs.