Saks CEO Marc Metrick discusses the evolving luxury consumer and strategies for building lasting connections through personalized service and experiential marketing.
Saks CEO Marc Metrick discusses the evolving luxury consumer and strategies for building lasting connections through personalized service and experiential marketing.
Material Good co-founder Rob Ronen explains why high-end retail must prioritize the in-store experience over immediate sales to build long-term brand value.
Melissa Gonzalez shares research on how Gen Z is redefining retail experiences, particularly how luxury brands can connect with younger consumers in physical spaces.