Saks CEO Marc Metrick discusses strategies for building lasting relationships with luxury consumers through curated fashion and personalized service.
Saks CEO Marc Metrick discusses strategies for building lasting relationships with luxury consumers through curated fashion and personalized service.
Material Good co-founder Rob Ronen explains why the in-store experience is more critical than the immediate sale in the high-end timepiece and jewelry market.
Exploration of how luxury brands can bridge the gap between physical and digital experiences to maintain high-touch service across all channels.