Loyalty Models In Ai Commerce

Answer

Dr. Mark Grether of PayPal Ads discusses how AI and LLMs are becoming the new storefront and the implications for customer loyalty.

Source: The Machine Ate the Storefront, PayPal Mapped the Collapse on Future Commerce.

Top episodes

1. 1. The Machine Ate the Storefront, PayPal Mapped the Collapse

   Future Commerce

   Dr. Mark Grether of PayPal Ads discusses how AI and LLMs are becoming the new storefront and the implications for customer loyalty.

2. 2. Everything Is Trained On You: Inside the World Model Layer

   Future Commerce

   Evelyn Mora joins the pod to discuss world models in AI and the shift toward individual-first commerce.

3. 3. The Trust Deficit: Brand Transparency and the New Rules of Retail

   Retail Remix

   Kimberly Shenk discusses the 'Trust Deficit' in retail and how brands use AI and LLMs to navigate new rules of engagement.

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