Loyalty Models In Ai Commerce

Answer

Dr. Mark Grether of PayPal Ads discusses how AI and LLMs are absorbing the traditional storefront and the implications for customer loyalty and identity layers.

Source: The Machine Ate the Storefront, PayPal Mapped the Collapse on Future Commerce.

Top episodes

1. 1. The Machine Ate the Storefront, PayPal Mapped the Collapse

   Future Commerce

   Dr. Mark Grether of PayPal Ads discusses how AI and LLMs are absorbing the traditional storefront and the implications for customer loyalty and identity layers.

2. 2. The State of Play in Agentic Commerce, by Max Sinclair (CEO & Founder of Azoma)

   New Frontier (AI & Ecommerce)

   Max Sinclair breaks down 'Agentic Commerce' and how AI shopping agents are transforming product discovery and brand loyalty.

3. 3. The Trust Deficit: Brand Transparency and the New Rules of Retail

   Retail Remix

   Explores the intersection of brand trust, transparency, and the use of AI/LLMs to maintain long-term customer loyalty in modern retail.

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