Explores building modern CX operations, specifically focusing on how to maintain lean teams while improving workflows using AI to move from support to revenue generation.
Explores building modern CX operations, specifically focusing on how to maintain lean teams while improving workflows using AI to move from support to revenue generation.
A deep dive into how 9-figure brands structure their organizations, manage teams, delegate tasks, and maintain effective communication.
Addresses practical aspects of ecommerce operations, including specific advice on optimizing team size and defining roles to move faster and more efficiently.