Hannah Fleming of Carve Designs explains how to double LTV through loyalty programs, retention strategies, and diversified channels like direct mail.
Hannah Fleming of Carve Designs explains how to double LTV through loyalty programs, retention strategies, and diversified channels like direct mail.
Focuses on improving the 'second order' rate to transform one-time buyers into repeat customers, a primary lever for increasing CLTV.
Explores unified marketing tactics across email, SMS, and direct mail to convert and retain customers more effectively.