In-Store Experience Innovation

Answer

Ian McBeth of Oak Furnitureland discusses scaling to 70 stores using AI, omnichannel strategies, and CRO to modernize the retail experience.

Source: How Oak Furnitureland Wins in Modern Retail with AI, Omnichannel, & CRO on eCommerce MasterPlan.

Top episodes

1. 1. How Oak Furnitureland Wins in Modern Retail with AI, Omnichannel, & CRO

   eCommerce MasterPlan

   Ian McBeth of Oak Furnitureland discusses scaling to 70 stores using AI, omnichannel strategies, and CRO to modernize the retail experience.

2. 2. The Future of Brand Activations feat. Paola Pugliese, Frette

   Future Commerce

   Paola Pugliese of Frette explores the future of brand activations and maintaining luxury customer experiences in physical spaces.

3. 3. “100 Practical Ways to Improve Customer Experience" with Martin Newman of Practicology

   eCommerce MasterPlan

   Martin Newman of Practicology shares 100 practical ways to improve customer experience across multichannel retail environments.

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