In-Store Customer Feedback

Answer

Joanna Steele from Argos discusses leveraging reviews and UGC from both online and in-store purchases to drive conversion.

Source: Customer Reviews & UGC to increase Conversion Rates with Argos' Joanna Steele on eCommerce MasterPlan.

Top episodes

1. 1. Customer Reviews & UGC to increase Conversion Rates with Argos' Joanna Steele

   eCommerce MasterPlan

   Joanna Steele from Argos discusses leveraging reviews and UGC from both online and in-store purchases to drive conversion.

2. 2. 260. Utilizing Customer Feedback: Year End Review for eCommerce Businesses

   eCommerce Badassery

   A guide on utilizing customer feedback for year-end reviews, focusing on collection methods and extracting actionable insights.

3. 3. Coach’s Big Store Move: Make You Forget You’re Shopping

   Future Commerce

   Coach's SVP of Global Visual Experience discusses treating retail as community infrastructure and using data to analyze in-store customer engagement.

← Search again on AskThePods