In-Store Customer Engagement

Top 3 podcast episodes answering this question on AskThePods · customer engagement strategies in-store.

Answer

Melissa Gonzalez discusses transforming retail stores from points of sale into 'points of loyalty' through experiential engagement strategies.

Source: Retail Strategist Melissa Gonzalez on Positioning Stores as a Point of Loyalty on Total Retail Talks.

Top episodes

  1. 1. Retail Strategist Melissa Gonzalez on Positioning Stores as a Point of Loyalty

    Total Retail Talks

    Melissa Gonzalez discusses transforming retail stores from points of sale into 'points of loyalty' through experiential engagement strategies.

  2. 2. How Tech Can Enhance In-Store Merchandising, Personalization and Service

    Retail Remix

    This episode examines using technology to personalize the in-store experience and meet rising consumer expectations for immersive retail environments.

  3. 3. How Kendra Scott Turns Every Store into a Community Hub

    Retail Remix

    Kendra Scott's leadership explains how they turn physical retail locations into community hubs through engaging and immersive customer experiences.

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