Radhika Duggal discusses how to merge quantitative data with behavioral insights like motivations and aspirations to create more human-centric customer personas.
Radhika Duggal discusses how to merge quantitative data with behavioral insights like motivations and aspirations to create more human-centric customer personas.
Learn how to grow a brand by defining core personalities and psychographics to ensure content resonates on a human level over the long term.
Explores building a sustainable business through exceptional customer experience and the human touch, drawing lessons from 5-star hospitality.