Mitch Joel discusses the shift from the attention economy to the 'intimacy economy,' focusing on building deep brand intimacy and personalized customer experiences.
Mitch Joel discusses the shift from the attention economy to the 'intimacy economy,' focusing on building deep brand intimacy and personalized customer experiences.
Focuses on conversational commerce and humanizing the digital experience to move beyond transactional exchanges into deeper relationships.
Explores how brands can use 'less is more' design and authenticity to connect with audiences on a human and emotional level.