Holistic Customer Journey

Answer

Sasha Murrie of Journeyflow discusses optimizing the customer journey to identify hiccups that cost businesses money.

Source: Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys. on eCommerce Australia.

Top episodes

1. 1. Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys.

   eCommerce Australia

   Sasha Murrie of Journeyflow discusses optimizing the customer journey to identify hiccups that cost businesses money.

2. 2. EP3: The BEST BFCM eCom Email & SMS Strategies You're NOT Using

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   Chase Dimond and Jimmy Kim break down BFCM strategies with a focus on holistic customer journey mapping across email and SMS.

3. 3. MillerKnoll's VP of E-Commerce Shares a Look Into its Digital CX Technology

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   MillerKnoll's VP of E-Commerce discusses digital customer experience technology and the importance of end-to-end customer journey mapping.

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