A deep dive into friendly fraud and chargebacks, exploring why they are a 'silent killer' for ecommerce margins and how to prevent them.
A deep dive into friendly fraud and chargebacks, exploring why they are a 'silent killer' for ecommerce margins and how to prevent them.
Explores first-party (friendly) fraud in financial services and ecommerce, discussing how 'known' customers misuse the dispute system.
Maanas Godugunur discusses the true cost of ecommerce fraud and breaks down specific types like friendly fraud and account takeovers.