Simon Wijckmans discusses how to identify and prevent 'friendly fraud'—false chargebacks from legitimate customers—that can silently drain ecommerce profits and risk payment accounts.
Simon Wijckmans discusses how to identify and prevent 'friendly fraud'—false chargebacks from legitimate customers—that can silently drain ecommerce profits and risk payment accounts.
Shanthi Shanmugam, CEO of Casap, explores first-party fraud (bank disputes by known customers) and why it's a major misunderstood hurdle in financial services and retail.
Maanas Godugunur breaks down the hidden costs of eCommerce fraud, where merchants lose $4.61 for every $1 stolen, covering inclusive types like friendly fraud and account takeovers.