Explores how Samsung utilizes data-powered solutions and technology to remove friction from the customer journey across digital and physical touchpoints.
Explores how Samsung utilizes data-powered solutions and technology to remove friction from the customer journey across digital and physical touchpoints.
Investigates the divide between digital and physical retail experiences and the priorities for creating an evolved, intuitive customer journey.
Discusses how retailers can facilitate engaging experiences in a channel-less world where online and physical touchpoints are no longer discrete.