Frictionless Commerce

Answer

Justin Racine and Zach Zalowitz discuss trends in the customer journey, focusing on creating effortless digital-to-physical shopping experiences.

Source: Investigating the Evolved Customer Journey: Trends, Challenges & Priorities on Retail Remix.

Top episodes

1. 1. Investigating the Evolved Customer Journey: Trends, Challenges & Priorities

   Retail Remix

   Justin Racine and Zach Zalowitz discuss trends in the customer journey, focusing on creating effortless digital-to-physical shopping experiences.

2. 2. Bonus: How &Collar Uses Intelligems to Drive Growth with Pricing, Persona & Shipping Tests

   DTC Podcast

   &Collar founder Ben Perkins explains how to use Intelligems to drive growth through rigorous testing and designing customer experiences that minimize purchase barriers.

3. 3. Creating Checkout 3.0 with Jordan Gal (Rally) and Brandon Schulz (Violet.io)

   Commerce Conversations

   Matt Nichols, Jordan Gal, and Brandon Schulz discuss 'Checkout 3.0' and the necessity of removing obstacles at the point of purchase.

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