First-Party Fraud

Answer

A deep dive into first-party fraud with the CEO of Casap, exploring why "known" customers commit fraud and how banks handle these disputes.

Source: Fixing First-Party Fraud, with Shanthi Shanmugam on Commerce Conversations.

Top episodes

1. 1. Fixing First-Party Fraud, with Shanthi Shanmugam

   Commerce Conversations

   A deep dive into first-party fraud with the CEO of Casap, exploring why "known" customers commit fraud and how banks handle these disputes.

2. 2. Friendly Fraud: The Silent Killer Putting Your Ecommerce Margins At Risk — Simon Wijckmans | How To Stop Friendly Fraud, Why It Kills Your Margins, How To Prevent Chargebacks, What A 0.5% Fraud Rate Really Means, Why Browser Security Matters (#451)

   Ecommerce Coffee Break

   Focuses on 'friendly fraud' (a common synonym for first-party fraud) and how false chargebacks impact ecommerce margins.

3. 3. The Hidden Ecommerce Revenue Killers Eating Your Margins with DJ Sprague

   Firing The Man

   Discussion on ecommerce revenue killers, specifically distinguishing between 'legitimate' customer friendly fraud and traditional criminal fraud.

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