Experiential Rewards

Answer

The North Face's director of global loyalty discusses the data-driven relaunch of their loyalty program and how they design member benefits.

Source: The North Face 'Lets the Data Lead the Design' in Loyalty Program Relaunch on Total Retail Talks.

Top episodes

1. 1. The North Face 'Lets the Data Lead the Design' in Loyalty Program Relaunch

   Total Retail Talks

   The North Face's director of global loyalty discusses the data-driven relaunch of their loyalty program and how they design member benefits.

2. 2. Pete Nordstrom on loyalty: 'Being helpful and kind to customers pays off'

   The Glossy Podcast

   Pete Nordstrom discusses how helpfulness, kindness, and experiential retail strategies build brand equity and customer loyalty.

3. 3. What's Next In Experiential Retail?

   Retail Remix

   One of the leading experts in experiential retail discusses how brands can reimagine physical spaces to create emotional connections.

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