Expectation Management

Answer

Deep dive from ChargeX on using data-driven insights and specific communication strategies to manage customer expectations and drive retention.

Source: ChargeX Part 2 with electrIQ, Chelsea & Rachel, Trellis, Lucid and FlowCandy on Hit Subscribe | The subscription ecommerce podcast by Recharge.

Top episodes

1. 1. ChargeX Part 2 with electrIQ, Chelsea & Rachel, Trellis, Lucid and FlowCandy

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Deep dive from ChargeX on using data-driven insights and specific communication strategies to manage customer expectations and drive retention.

2. 2. Should I Sack My Ecommerce Team?

   Ecommerce: The Hammersley Brothers

   Mark and Ian Hammersley discuss building and managing ecommerce teams, focusing on performance management and setting clear internal expectations.

3. 3. Why that person didn’t close...and how to use this one unstated fact to give you the upper hand in the sale | Ep 45

   The Game with Alex Hormozi

   Alex Hormozi explores the psychology of sales, specifically focusing on the gap between current state and desired outcome, and managing expectations to close.

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