Ian and Mark Hammersley discuss metrics that mislead ecommerce brands and how to focus on indicators that actually drive profitability.
Ian and Mark Hammersley discuss metrics that mislead ecommerce brands and how to focus on indicators that actually drive profitability.
Klaus Lauter and Arv Natarajan discuss how analytics fuel ecommerce growth and why many stores ignore critical data.
Exploration of the 'ultimate' benchmarking KPI for ecommerce sites regardless of market or margin.