Employee Engagement In Retail

Answer

Panel of experts discuss creating passionate, engaged retail associates and building a positive company culture to enhance customer experience.

Source: The Age of the Empowered Associate on Retail Remix.

Top episodes

1. 1. The Age of the Empowered Associate

   Retail Remix

   Panel of experts discuss creating passionate, engaged retail associates and building a positive company culture to enhance customer experience.

2. 2. A New Era Of Employee Training & Empowerment

   Retail Remix

   Retail experts Bob Phibbs and Carol Leaman discuss employee training, empowerment, and engagement indicators for retail associates.

3. 3. Kate Fannin: “We Should Measure ROE — Return on Experience”

   Future Commerce

   Expert Kate Fannin shares strategies on retail customer experience, drawing from her background at Gap, Nordstrom, and Estée Lauder.

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