Explores the shift from broadcast marketing to conversational commerce, treating email and SMS as two-way channels to build customer relationships.
Explores the shift from broadcast marketing to conversational commerce, treating email and SMS as two-way channels to build customer relationships.
Ryan Martin and Matt Markoff discuss real-world SMS case studies and how the channel compares to and complements email marketing.
A deep dive into building an effective SMS channel, including how to use it for loyalty, urgency, and in conjunction with email.