Kevin Gould and Romain Lapeyre discuss proactive customer experience and scaling support for growth-stage brands.
Kevin Gould and Romain Lapeyre discuss proactive customer experience and scaling support for growth-stage brands.
Ethan Song joins the podcast to discuss building a brand through high-quality, personal customer service and omnichannel communication.
Dillon Duchesne from Gorgias explains why customer support teams exist and how to use them as a tool for revenue growth.