Digital Customer Journey

Answer

Aleksandra Korczynska, CMO at GetResponse, discusses optimizing the eCommerce customer journey, breaking it into phases, and best practices for improving the digital experience.

Source: Optimizing the Customer Journey for Your eCommerce Business with Aleksandra Korczynska, CMO at GetResponse on The eCom Ops Podcast.

Top episodes

1. 1. Optimizing the Customer Journey for Your eCommerce Business with Aleksandra Korczynska, CMO at GetResponse

   The eCom Ops Podcast

   Aleksandra Korczynska, CMO at GetResponse, discusses optimizing the eCommerce customer journey, breaking it into phases, and best practices for improving the digital experience.

2. 2. MillerKnoll's VP of E-Commerce Shares a Look Into its Digital CX Technology

   Total Retail Talks

   MillerKnoll's VP of E-Commerce shares insights into their digital customer experience (CX) technology and the importance of mapping the end-to-end customer journey.

3. 3. [Step by Step] What Is the Role of Data in Improving eCommerce Experiences? (Feat. Brian Walker, Chief Strategy Officer at Bloomreach)

   Future Commerce

   Bloomreach's Chief Strategy Officer discusses the role of data in eCommerce and how the modern customer journey is fundamentally digital from the start.

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