A deep dive into the reinvention of department stores, contrasting old rules with new success metrics and pragmatic transformation strategies.
A deep dive into the reinvention of department stores, contrasting old rules with new success metrics and pragmatic transformation strategies.
Analysis of Macy’s reset and Bloomingdale’s momentum as indicators of the emerging department store model.
Executive VP Michelle Wlazlo discusses J.C. Penney’s massive transformation plan to revive the 121-year-old chain for the modern era.