Brett Herskowitz discusses The Vitamin Shoppe's revamped loyalty program and how zero-party data is used to improve customer relationships and CRM strategies.
Brett Herskowitz discusses The Vitamin Shoppe's revamped loyalty program and how zero-party data is used to improve customer relationships and CRM strategies.
This episode covers maximizing sales and retention through data-driven marketing, behavioral segmentation, and lifecycle marketing strategies.
Kelly Cook explains how David's Bridal built a data-driven loyalty program to incentivize brides and manage complex customer lifecycles.