Customer Understanding

Top 3 podcast episodes answering this question on AskThePods · deep customer understanding.

Answer

Marc Barros of Moment explains how a deep understanding of customer needs guided his brand's 10-year evolution from a hardware startup to a marketplace for creatives.

Source: The Key to Finding Your Next Customer on Shopify Masters.

Top episodes

  1. 1. The Key to Finding Your Next Customer

    Shopify Masters

    Marc Barros of Moment explains how a deep understanding of customer needs guided his brand's 10-year evolution from a hardware startup to a marketplace for creatives.

  2. 2. Human-obsessed CRO: Unlocking Shopify Revenue With Customer Insights — Anthony Morgan | Why Conversion Rates Deceive, Why Research Beats Guessing, How To Use Review Data, What Losing Tests Actually Teach, Why Human Obsession Wins Over AI (#470)

    Ecommerce Coffee Break

    Anthony Morgan shares his human-obsessed CRO approach, arguing that research and deep customer insights beat guessing and AI when trying to unlock Shopify revenue.

  3. 3. E538: If You Were to Start All Over Again, What Would You Do Differently?

    The EcomCrew Ecommerce Podcast

    9-figure founder Mike Beckham discusses what he would do differently, emphasizing the role of brand story and understanding customer needs before scaling.

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