Customer Understanding

Answer

Explores the hidden aspects of customer retention by uncovering the vital role of customer understanding beneath the surface.

Source: Beneath the iceberg of Customer Retention lies Customer Understanding | #223 Veda Konduru on Ecommerce Coffee Break.

Top episodes

1. 1. Beneath the iceberg of Customer Retention lies Customer Understanding | #223 Veda Konduru

   Ecommerce Coffee Break

   Explores the hidden aspects of customer retention by uncovering the vital role of customer understanding beneath the surface.

2. 2. Human-obsessed CRO: Unlocking Shopify Revenue With Customer Insights — Anthony Morgan | Why Conversion Rates Deceive, Why Research Beats Guessing, How To Use Review Data, What Losing Tests Actually Teach, Why Human Obsession Wins Over AI (#470)

   Ecommerce Coffee Break

   Focuses on unlocking Shopify revenue through deep customer insights and 'human-obsessed' research rather than guessing.

3. 3. Customer Before Product: A Different Way To Win With E-Commerce

   Shopify Masters

   Advocates for a 'customer first' approach to e-commerce, building the audience and understanding them before finalizing product development.

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