Breanna Moreno of True Classic discusses strategies for scaling support operations and turning the department into a revenue-generating profit center for DTC brands.
Breanna Moreno of True Classic discusses strategies for scaling support operations and turning the department into a revenue-generating profit center for DTC brands.
A tech-stack focused episode exploring how to grow a Shopify store by fixing customer service and utilizing data-driven decision making in support operations.
Strategic advice on improving customer service through automation, marketing integration, and leveraging social media for brand growth.