Breanna Moreno of True Classic discusses scaling customer support operations and turning support into a revenue generator for high-volume apparel brands.
Breanna Moreno of True Classic discusses scaling customer support operations and turning support into a revenue generator for high-volume apparel brands.
Focuses on Gorgias, the leading Shopify support app, explaining how to integrate support centers to improve CLTV and revenue.
A tech-stack focused episode featuring Richpanel, discussing how to fix customer service and use it as a profit center for stores scaling to $30M.