Customer Service Outsourcing

Top 3 podcast episodes answering this question on AskThePods · outsource customer service operations.

Answer

A 2024 guide to building a global workforce, focusing on offshore recruitment, freelancers vs. full-time offshore staffing, and operational efficiency in e-com.

Source: Outsourcing Secrets: Build a High-Value, Low-Cost Team with Yoni Kozminski on The eCom Ops Podcast.

Top episodes

  1. 1. Outsourcing Secrets: Build a High-Value, Low-Cost Team with Yoni Kozminski

    The eCom Ops Podcast

    A 2024 guide to building a global workforce, focusing on offshore recruitment, freelancers vs. full-time offshore staffing, and operational efficiency in e-com.

  2. 2. Outsourcing Help in your Shopify Store

    The Shopify Solutions Podcast

    Anita Mahaffey discusses growing a 7-figure Shopify store using only external parties and customer service outsourcing.

  3. 3. Make Business Decisions Out of Love | David Henzel | LTVplus

    Honest Ecommerce

    David Henzel, founder of LTVplus, discusses his company which provides outsourced live chat and support agents specifically for e-commerce companies.

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