Customer Service Optimization

Top 3 podcast episodes answering this question on AskThePods · improve customer service experience.

Answer

Kevin Gould (Glamnetic) and Romain Lapeyre (Gorgias) discuss proactive customer experience and scaling support metrics for high-growth DTC brands.

Source: Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre on DTC Podcast.

Top episodes

  1. 1. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

    DTC Podcast

    Kevin Gould (Glamnetic) and Romain Lapeyre (Gorgias) discuss proactive customer experience and scaling support metrics for high-growth DTC brands.

  2. 2. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

    DTC Podcast

    True Classic's Breanna Moreno explains how to transform customer support from a cost center into a profit-driving engine for a major apparel brand.

  3. 3. Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys.

    eCommerce Australia

    Sasha Murrie shares insights on improving customer journeys and CRM to increase profits and streamline brand interactions.

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