Customer Service Optimization

Answer

Kevin Gould and Gorgias co-founder Romain Lapeyre discuss proactive customer experience strategies and support metrics for DTC brands.

Source: Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre on DTC Podcast.

Top episodes

1. 1. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Kevin Gould and Gorgias co-founder Romain Lapeyre discuss proactive customer experience strategies and support metrics for DTC brands.

2. 2. Sasha Murrie - Journeyflow - Increased Profits through better Customer Journeys.

   eCommerce Australia

   Sasha Murrie shares insights on increasing profits by optimizing customer journeys and removing friction points in the digital experience.

3. 3. Ways You Can Improve Your Customer Service with Gorgias

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Nick and Neil Forrest from Gorgias discuss practical ways to improve customer service, leverage social media, and use support to drive growth.

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