Customer Service Management

Answer

Amit RG, CEO of Richpanel, explores mastering after-sales service and using software to streamline customer support for better retention.

Source: Mastering After-Sales Service to Fuel eCom Customer Retention with Amit RG, CEO at Richpanel on The eCom Ops Podcast.

Top episodes

1. 1. Mastering After-Sales Service to Fuel eCom Customer Retention with Amit RG, CEO at Richpanel

   The eCom Ops Podcast

   Amit RG, CEO of Richpanel, explores mastering after-sales service and using software to streamline customer support for better retention.

2. 2. Make Money From Customer Service, via Social, With Gorgias

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Tyler from Gorgias explains how to manage customer service via social media and turn support interactions into revenue.

3. 3. 40% year on year growth by focusing on customer service with Gary Amstutz of Sticker and Label

   eCommerce MasterPlan

   Gary Amstutz discusses scaling eCommerce businesses by focusing on customer loyalty, satisfaction metrics, and journey mapping.

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