Customer Service Innovation

Top 3 podcast episodes answering this question on AskThePods · innovating customer service.

Answer

Breanna Moreno from True Classic discusses evolving customer support into a profit center through omnichannel strategy and journey mapping.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

  1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

    DTC Podcast

    Breanna Moreno from True Classic discusses evolving customer support into a profit center through omnichannel strategy and journey mapping.

  2. 2. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

    DTC Podcast

    Eli Weiss explains how Jones Road Beauty uses 'Enlightened Hospitality' and emotionally intelligent design to create superior customer experiences.

  3. 3. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

    DTC Podcast

    Kevin Gould (Glamnetic) and Romain Lapeyre (Gorgias) discuss digital transformation and proactive strategies for customer experience.

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