Breanna Moreno from True Classic discusses evolving customer support into a profit center through omnichannel strategy and journey mapping.
Breanna Moreno from True Classic discusses evolving customer support into a profit center through omnichannel strategy and journey mapping.
Eli Weiss explains how Jones Road Beauty uses 'Enlightened Hospitality' and emotionally intelligent design to create superior customer experiences.
Kevin Gould (Glamnetic) and Romain Lapeyre (Gorgias) discuss digital transformation and proactive strategies for customer experience.