Customer Service Innovation

Answer

Breanna Moreno from True Classic discusses transforming customer support from a cost center into a profit center through lean operations and personalization.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno from True Classic discusses transforming customer support from a cost center into a profit center through lean operations and personalization.

2. 2. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss shares the secrets to 'Enlightened Hospitality' at Jones Road Beauty, focusing on CX as a competitive advantage.

3. 3. Provide Great Customer Service To Build Your Brand

   Winning With Shopify Podcast: Ecommerce Growth for Shopify Store Owners

   Frank & Oak founder Ethan Song explores how to build a brand through exceptional customer service and the future of communication.

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