Customer Service In Q4

Answer

Discussion on forecasting and preparing operations for high-growth periods, including a specific section on managing customer service demands.

Source: E004: All Things Forecasting! How we Forecast, the Pitfalls of Over and Under Forecasting, and the Lessons We've Learnt From Our Mistakes on Marketing Operators.

Top episodes

1. 1. E004: All Things Forecasting! How we Forecast, the Pitfalls of Over and Under Forecasting, and the Lessons We've Learnt From Our Mistakes

   Marketing Operators

   Discussion on forecasting and preparing operations for high-growth periods, including a specific section on managing customer service demands.

2. 2. E012: CX - Customer Experience From A Growth Marketer's Perspective! Tactics To Create Incredible Revenue-Driving Customer Experiences

   Marketing Operators

   A deep dive into customer experience tactics, focusing on support education and using AI to handle volume and drive sales.

3. 3. From Brand Moments to Revenue: How Halfdays Drives Growth - with Liz Anthony, Chief of Staff

   Marketing Operators

   The Chief of Staff at Halfdays discusses scaling a highly seasonal DTC brand, balancing brand performance and operational demands during peak seasons.

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